Get Tips While You Wait
Here are a few simple things you can do before we meet to get clearer about your business, your marketing, and what you actually need next.
Search your business name like a potential customer would. Check what shows up first. Is your website easy to find? Are your social profiles current? Is your contact information correct?
Open an incognito/private browser window so you get a more realistic view.
Most people will probably visit your website from their phone. Pull up your site and ask yourself:
Submit an inquiry through your website. Then check:
If the answer is "nothing," we definitely have something to talk about.
What repetitive task are you doing over and over again? Maybe it's:
There's a good chance we can simplify or automate it.
Make sure your hours, phone number, website, services, photos, and business description are accurate. Your Google profile can sometimes be the first impression someone gets of your business before they ever visit your website.
Think about the last five people who contacted your business. Ask yourself: Where did they come from?
If you don't know, that's okay. It just means we may need a better system for tracking where your leads are coming from.
Go through your own customer experience from beginning to end. Try to:
Notice where things feel confusing, slow, or too manual. Those little gaps are often where customers disappear.
You don't need to send them yet, but start locating access to the tools we may discuss. This could include:
Future you will be glad you did this.
If we could improve ONE thing in your business over the next 30–90 days, what would make the biggest difference? Maybe you want:
You don't have to fix everything at once.
Finish this sentence a few times: "I wish my business could automatically…" For example:
Bring your list to our consultation. You may be surprised by how much of it can be simplified.
Don't worry about having everything figured out. That's what our consultation is for. Come with your questions, your goals, and the things that are currently driving you a little crazy in your business, and we'll figure out what makes the most sense for your next step.
Grab another time on the calendar. Come as you are: sticky notes, spreadsheets, seventeen tabs and all.
